Privacy Policy
Privacy Policy
Effective Date: 16th May 2025
Business Name: Sarah Good Pilates
Website: www.sarahgoodpilates.com
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our services — whether you’re booking a class, browsing our website, or subscribing to our emails.
1. What Information We Collect
When you interact with us, we may collect the following types of personal information:
• Contact Information: Name, email address, phone number
• Booking Details: Session history, class preferences, payment status
• Payment Information: (Processed securely through third-party providers — we do not store full credit card details)
• Health Information (Optional): Relevant medical notes you share for class safety (kept confidential)
• Website Data: IP address, browser type, and usage data via cookies (for improving user experience)
2. How We Use Your Information
We use your information to:
• Process bookings and payments
• Send confirmations, updates, or reminders
• Provide personalized service and respond to inquiries
• Improve our services and website experience
• Send occasional marketing emails (with your consent – you can unsubscribe anytime)
3. How We Protect Your Information
We take your privacy seriously. Your personal data is:
• Stored securely on encrypted systems
• Accessed only by authorized personnel
• Never sold, rented, or shared with third parties for marketing purposes
Third-party providers (e.g., payment processors, booking platforms) are carefully selected and GDPR-compliant.
4. Cookies & Website Tracking
Our website may use cookies to:
• Understand how visitors use our site
• Improve navigation and functionality
• Remember your preferences
You can control or disable cookies through your browser settings at any time.
5. Your Rights
You have the right to:
• Access the personal data we hold about you
• Request correction or deletion of your data
• Withdraw consent for marketing communications at any time
• File a complaint with your local data protection authority
To exercise any of these rights, contact us at:
6. Updates to This Policy
We may update this Privacy Policy occasionally. The latest version will always be posted on our website with the effective date noted above.
7. Contact Us
If you have any questions or concerns about your privacy or this policy, please get in touch:
Email: sarahgoodpilates@gmail.com
Telephone: 07841829158